As most of the companies are relying on the devices connected in their network to ensure their business productivity and efficiency, which may be of different brands and becomes very difficult to manage these devices through different platforms. If any device goes down or any network problem occurs, their business continuity may effect and to overcome these challenges Netsoft solutions has come up with a best solution, which is Netsoft Infrastructure Managed Services (NIMS).
Devices such as Servers, Virtual Machines, Switches, Access Points, Printers, Telephones, Camera or any other devices which are connected in the Network, provides you instant alerts to act proactively and support to resolve the issue as soon as possible which prevents business disruption.
24x7 Monitoring
Intelligent Incident Discovery & Notification
Triage & Fault Identification
Intelligent Escalation
Ticket Management
Third Party Notify & Communicate
Remediation
Patch Management
Resolution of Tickets on Entitled Devices for Service Requests & Change Requests
Change Management
Problem Management
Performance & Utilisation Optimization
Major Version Upgrades
Network Configuration Backup
Periodic Service Reviews